Healthcare Cloud Managed Services: Tek Yantra’s Practical Guide for 2026

Why Healthcare Needs Managed Services Now (Tek Yantra’s View)

Healthcare runs on trust. Patients want privacy. Clinicians want fast systems that don’t crash. Regulators want proof of compliance. Budgets want predictability.

Cloud helps—but only if it’s operated well. That’s where Tek Yantra’s Healthcare Cloud Managed Services come in. We design and run your cloud so you can focus on care, not patching servers or chasing alerts.

Our promise: reliable services, clear visibility, and faster delivery—backed by audit-ready evidence.

What Managed Really Means With Tek Yantra

This is a shared-responsibility model:

• You (provider/payer): own clinical workflows, data stewardship, risk acceptance, and budget decisions.
• Tek Yantra: builds secure landing zones, automates guardrails, runs day-to-day operations (SRE/DevOps), manages security controls, and provides audit evidence on demand.

What it’s not: a black box. You keep control. We bring discipline, speed, and proof.

Where Managed Services Help in Healthcare

1. EHR/EPR hosting and scale
   We stabilize legacy EHRs or modernize them onto managed databases and Kubernetes. Nightly jobs, backups, DR—scripted and tested.
2. Interoperability & FHIR
   21st Century Cures Act work: FHIR servers, SMART on FHIR apps, secure API gateways, consent-aware access.
3. Analytics & ML (governed)
   De-identified data workspaces, governed pipelines, controlled model serving. Evidence-ready logs.
4. Telehealth & patient engagement
   Low-latency video, messaging, and RPM data streams with strong identity, encryption, and monitoring.
5. IoMT & edge
   Device onboarding, cert rotation, segmentation, and patching so clinical networks stay clean.
6. Back-office systems
   Claims, RCM, HR, scheduling—elastic capacity, improved reliability, and better cost control.

Security & Compliance (How Tek Yantra Builds it in)

By default, we deliver:

• Identity & access: SSO/MFA, least privilege, time-boxed break-glass access.
• Network: private subnets, zero-trust segments, WAF, DDoS protection, controlled egress.
• Data protection: encryption in transit and at rest, KMS/HSM-backed keys, rotation policies.
• Secrets: vault with short-lived credentials; no secrets in code/pipelines.
• Workload protection: image scanning, runtime policies; EDR where appropriate.
• Observability: centralized, immutable logs; tuned alerting; SIEM/SOAR integrations.
• Backup & DR: daily verified backups, point-in-time restore, semi-annual DR drills.
• Change safety: GitOps/infra-as-code with security checks and peer review.
• Patching & vulns: SLAs by severity (e.g., 7 days for critical), with evidence.

Compliance we support: HIPAA, HITRUST-aligned programs, SOC 2 Type II, ISO 27001, NIST 800-53/171, CIS Benchmarks.
Tek Yantra difference: fast evidence packs (screens, logs, mappings) that make audits calm.

Interoperability Without Chaos

• FHIR servers with versioned profiles and automated tests.
• API gateways with rate limits, OAuth2/JWT, scopes, and detailed audit trails.
• Data lineage you can trace end-to-end.
• Consent-aware access tied to patient identity, with revocation workflows.

Tek Yantra accelerator: prebuilt IaC modules and dashboards so you meet regulatory needs quickly and safely.

Reliability That Feels Boringly Up (Our SRE Approach)

• SLOs/SLIs that reflect clinicians and patients, e.g., p95 page loads, message delivery success.
• Error budgets to keep risk in check; if you burn too fast, we slow changes until stability returns.
• Graceful degradation: safe mode, queue-and-forward, read-only if needed—so top tasks still work.
• Game days: we practice incidents and DR, not just plan them.

Ask us to show: our Golden 30 Minutes incident playbook. In a crisis, clarity beats heroics.

Cost Control That Sticks (FinOps with Tek Yantra)

• Budgets & alerts by app/environment.
• Right-sizing compute/storage/databases.
• Savings plans/commitments tuned to your usage.
• Chargeback/showback to service lines.
• Waste hunting (idle dev/test, over-provisioned clusters).
• Unit economics (cost per encounter/claim/televisit) so leaders see value, not just spend.

Monthly reviews with concrete actions and measured savings are standard.

Governance That Speeds You Up

• Landing zones with identity, network, logging, backups, and baseline policies ready on day one.
• Policy as code so encryption, tagging, region rules, and allow-lists are enforced automatically.
• CI/CD & GitOps so app and infra changes follow the same safe path.
• Service catalog of Tek Yantra–approved templates (EHR extensions, FHIR APIs, analytics sandboxes) to avoid shadow IT.

Migration & Modernization: The Tek Yantra Path

Stage 1 — Discover (2–6 weeks)
Inventory apps, PHI flows, and third-party risks; baseline performance/security; propose target architecture.

Stage 2 — Land & secure (2–8 weeks)
Stand up landing zone (identity, network, logging, backup, policies). Wire SIEM, secrets, and key management.

Stage 3 — Move & validate (4–16+ weeks per workload)
Pilot a low-risk app; migrate in waves; test performance and security after each cutover.

Stage 4 — Optimize & modernize (ongoing)
Refactor heavy components to managed services; add autoscaling and caching; tune SLOs, cost, and posture.

KPIs & SLAs That Matter (We Report These)

Operational: uptime per SLO, incident MTTR/MTTD, change failure rate, rollback success, backup/restore drill success.
Security/Compliance: patch SLAs met, vuln remediation time, MFA/least-privilege adoption, control coverage, audit findings closed.
Interoperability/Clinical: FHIR API success/latency percentiles, ADT/claims message success, data quality stats.
Financial: spend vs. budget, savings from optimization, unit cost per encounter/claim/televisit.

The Shared-Responsibility Matrix (Tek Yantra RACI)

Area	You	Tek Yantra
Patient safety & clinical workflows	Lead	Advise
Data ownership & PHI policy	Lead	Implement controls
Risk acceptance & governance	Lead	Provide evidence & options
Architecture & landing zone	Co-design	Build & operate
Identity & access	Approve roles	Configure, review, enforce
SecOps, logging, SIEM	Oversight	Run & respond
Backups, DR, game days	Approve plans	Execute & prove
Cost management	Approve budgets	Optimize & report
Compliance audits	Own outcomes	Supply evidence & mapping

We publish this RACI up front to avoid confusion later.

 

Mini Case Study: State Program Resilience (Real Tek Yantra Work)

Challenge: A statewide public service faced a major third-party outage (global vendor). Mission-critical systems were at risk.
What we did:

• Activated Golden 30 Minutes: incident lead, status updates, safe-mode feature flags.
• Isolated the failing dependency; executed rollback and traffic shift scripts.
• Verified recovery with user-centric probes (synthetics/RUM).
• Provided executive-ready status: user impact, time to mitigation, and DR posture.
  Outcome: Services stayed available. Stakeholders had clarity. Post-incident, we added a second vendor path and improved alert noise reduction by >40%.

This is the discipline we bring to healthcare workloads.

Security Without the Noise: Kosmic Eye (by Tek Yantra)

During incidents, teams drown in alerts. Kosmic Eye, Tek Yantra’s Unified Security Posture Management platform, cuts noise and ties risk to business services.

What you get:

• One live map of assets, misconfigs, exposures, and business criticality.
• Risk scoring that matters (if it can break an SLO, it’s top priority).
• Noise compression (cluster duplicates, suppress flapping; route only actionable items).
• Compliance snapshots (NIST/CIS/ISO/HIPAA mappings you can share in one click).

Result: When the next incident hits, you know exactly which controls are degraded, which assets are exposed, and which runbooks to trigger.

Calm, Fast Web Ops For Patient-Facing Sites: Rocon (by Tek Yantra)

For many programs, the website is the front door. Rocon, our managed WordPress hosting, keeps it fast and calm.

Built in:

• Performance budgets & autoscaling for p95 speed.
• Staging by default, with synthetic checks pre-prod.
• One-click rollbacks for themes/plugins/content.
• “Safe mode” for the web to disable heavy plugins and keep core tasks alive.
• Daily verified backups and immutable snapshots (we practice restores).

Ideal for: patient portals, public health campaigns, program enrollment sites, and education hubs.

The Tek Yantra “Golden 30 Minutes” (Keep Near Your On-call Phone)

0–5 min — Stabilize

• Claim incident lead, open bridge + timeline.
• Status page to investigating.
• Triage: user impact, scope, SLO at risk?

5–15 min — Contain

• Toggle safe-mode flags, isolate failing dependencies.
• Apply rate limits/traffic shifts; keep top 3 tasks alive.
• External update #1 (what we know / next update time).

15–30 min — Recover

• Execute rollback or failover runbook.
• Verify with SLO-centric probes.
• External update #2 (impact window, remediation).
• Assign owners for root cause, customer comms, post-incident.

We’ll run this with you during game days so it’s muscle memory.

Questions You Should Ask Us (And Any Partner)

1. Show a redacted audit evidence pack.
2. Walk through your last major incident—timeline, actions, lessons.
3. What’s non-negotiable in your security stack and why?
4. How fast to a compliant landing zone and first workload live?
5. Who are our named leads (architect, SRE, security)?
6. Golden 30 Minutes & DR runbooks—can we see them?
7. FinOps proof—last-quarter savings for a similar client?
8. Exit plan—how do we keep running without you?

We’re happy to answer all of these transparently.

One-Page Business Case (For Your Leadership Deck)

• Lower risk: fewer outages, faster recovery, audit-ready compliance.
• Faster delivery: FHIR, telehealth, analytics, and integrations ship sooner.
• Cost discipline: predictable spend with visible savings.
• Focus: your teams spend more time on patient outcomes, less on infrastructure.
• Talent leverage: access to cloud, SRE, and security experts without hiring a large internal team.

About Tek Yantra

Tek Yantra helps healthcare organizations, public agencies, and enterprises run reliable, secure, and cost-effective digital services.

• Managed Cloud & SRE: landing zones, guardrails, 24/7 ops, DR game days.
• Rocon (Managed WordPress): fast pages, safe sites, one-click rollbacks, daily backups.
• Kosmic Eye (Security Posture): unified risk view, noise reduction, compliance snapshots.

Let’s start with a short workshop—one SLO, one workload, one game day.
If the outcome isn’t clearer operations and calmer incidents, we’ll say so—and show you what to fix.